Refund Policy

At Flight Booking Travel, we value our customers and aim to provide a fair and transparent refund process. We understand that travel plans can change unexpectedly, and sometimes you may need to cancel or modify your flight booking. This Refund Policy outlines how refunds are handled for bookings made through our website https://flightbookingtravel.com.

By making a flight booking with us, you agree to the terms described in this Refund Policy. Please read it carefully before proceeding with your booking or cancellation.

1. General Refund Terms

Refund eligibility depends on the fare rules set by the airline and the type of ticket you have purchased. As a travel agency, Flight Booking Travel acts as an intermediary between you and the airline. Therefore, all refund approvals, timelines, and amounts are governed by the airline’s policy.

We make every effort to help you secure the best possible refund based on the terms of your flight booking, but please note that some tickets may be non-refundable or subject to cancellation fees.

If your booking qualifies for a refund, we will process it in accordance with the airline’s policy and our administrative procedures.

2. Refund Eligibility

You may be eligible for a refund in the following cases:

• You have purchased a refundable ticket as per the airline’s fare rules.
• The airline has canceled or significantly changed your flight schedule.
• You have made a duplicate flight booking by mistake and informed us within the same day.
• You were unable to board due to denied boarding, technical issues, or other airline-related reasons.

Non-refundable tickets, promotional fares, or special discounted flight booking deals typically do not qualify for refunds. However, some airlines may allow partial refunds for unused taxes or airport fees, which we will claim on your behalf where applicable.

3. Refund Process

If you need to request a refund, please contact our support team as soon as possible. You can reach us at support@flightbookingtravel.com or call +44 020 3951 3626.

To process your refund, please provide the following details:

• Full name (as per booking)
• Booking reference or ticket number
• Flight details (airline, travel dates, route)
• Reason for refund request

Once we receive your request, we will verify your eligibility and contact the airline for authorization. After the airline confirms the refund, we will process it through the original payment method used during your flight booking.

4. Refund Timelines

Refund timelines vary depending on the airline and payment method:

• Airline-approved refunds: Usually processed within 7–21 business days.
• Credit/debit card payments: The refund may take an additional 5–10 business days to appear in your bank account.
• Third-party payment methods (wallets or gateways): Timelines depend on the payment provider’s processing speed.

Flight Booking Travel is not responsible for delays caused by the airline or banking systems, but we always track your refund request and update you regularly until it is completed.

5. Service and Administrative Fees

Please note that Flight Booking Travel may charge a small service fee or administrative fee to cover handling costs for refund processing, as we invest time and resources to coordinate with airlines on your behalf.

This fee is separate from any cancellation charges imposed by the airline. The exact amount will depend on the type of ticket, destination, and airline policy, and it will be clearly communicated to you during the refund process.

6. Partially Used Tickets

If your flight booking includes multiple segments (for example, a round trip or connecting flights) and you have already completed one part of the journey, the unused portion of your ticket may be eligible for a partial refund.

The calculation of this amount depends on the airline’s fare structure and rules. Some airlines may allow refunding only taxes for the unused portion, while others may provide a partial fare refund. We will assist you in determining the refund value according to the airline’s policy.

7. Airline-Initiated Refunds

In rare cases, an airline may cancel or reschedule your flight due to operational reasons, weather disruptions, or regulatory requirements. If this happens, the airline’s policy will determine whether you can receive a full refund or an alternative flight option.

Flight Booking Travel will coordinate with the airline to help you obtain your refund or rebooking option as quickly as possible. Please note that we have no control over the airline’s decision or refund amount but will keep you informed throughout the process.

8. No-Show or Late Cancellation

If you fail to check in or cancel your flight booking before the airline’s deadline, your ticket may be considered a “no-show.” In most cases, no refunds are available for no-show tickets, as the seat has been reserved and remains unused.

To avoid such situations, please contact us at least 24 hours before departure if you plan to cancel or modify your flight booking.

9. Refunds for Canceled Bookings by Customer

If you decide to cancel your booking for personal reasons, refund eligibility will depend on the fare type and the airline’s policy. Some flight booking fares are refundable with a fee, while others may not be eligible for any refund.

We recommend reviewing your ticket details or contacting our team before making any cancellation to understand the refund implications.